It was working yesterday, and for years before that. I have turned my printer off and on, and rebooted my MacBook Pro, same result.įor a few minutes earlier today for no apparent reason while I was troubleshooting, HP EasyScan started working, and I did about three successful scans. I tried three different browsers and all get a similar error. I get a “This site can’t provide a secure connection” and the IP address “uses an unsupported protocol.”Įarlier today I was getting different messages and I would click ok to still display the page, but I would still get some sort of error page. ![]() I click for the “Redirected to Secure Page” popup. To try setting up Web Services again, click the Retry button below.”Īt my printer’s IP address in a browser, online help directs me to Settings -> Administrator Settings. To enable Web Services, make sure the printer is connected to the network and the Internet. When I go to my printer’s IP address in the browser, You can use the HP Print and Scan Doctor to test the status of the device manager, driver check, Windows (WIA) Scan, HP Twain Scan, and HP Scan. ![]() Online help directs me to “Advanced Settings” on HP Smart, however that page is blank for my printer. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) is a free tool for Windows to help resolve printing and scanning problems. Running the HP Firmware Updater.app shows the Device Discovery with no updates and the circle loading icon infinitely circling. I download the firmware from the HP website. I can add it by entering its ip address however. In Mac Preferences I removed the scanner and tried to add it again, selecting HP OfficeJet Pro 8600 from the list, I get a message:Īn error occurred while trying to add the selected device." Selecting from the dropdown shows nothing in the list. Please check if it’s turned on and connected, or try again later." OfficeJet Pro 8600 is currently unavailable. Scanning wirelessly from my Macbook Pro today started prompting an error. The scanner was working fine until yesterday. scan to PNG) and I would like to use HP EasyScan. ![]() HP Smart does scan wirelessly, however its options are missing key features (e.g. The short question: HP Easy Scan suddenly stopped being able to scan wirelessly. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]() Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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